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The following article describes the unique boarding process used by the Southwest Airlines. Presh Talwalkar (2015) Southwest Airlines boarding and game theory Reference: Use this article and at least three (3) others to answer the following questions in 3-4 pages: 1. Describe the change in Southwest Airlines boarding process. 2. What was Southwest’s main goal introducing the early-bird check-in? 3. Explain how Southwest Airlines used the game theory approach to increase its profits. a. What is the outcome of the game involving early-bird check-in? b. Identify what is the passengers’ dominant strategy. c. Determine why travelers face the Prisoner’s Dilemma with the early-bird check-in process. 4. Analyze the advantages and disadvantages of the early-bird check-in process for Southwest Airlines. 5. Suggest ways in which other companies, or the company you work for, can utilize similar game approach to maximize profits. Note: One of your references should help provide a rationale as to why this is a good approach for this company and needs to have been published within the last 6 months.

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